Privacy Policy

The Grand Experience Travel LLC

Effective Date: January 1, 2026

The Grand Experience Travel LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book travel, join our mailing list, or use any of our services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full legal name
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth (when required for travel)
  • Emergency contact information
  • Passport information (when required for international travel)
  • Traveler preferences
  • Payment information submitted through our secure payment providers
  • Travel insurance selections
  • Reservation details
  • Any information you provide through contact forms, surveys, or customer service communications

We may also collect certain non-personal information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website
  • Cookies and similar technologies

2. How We Use Your Information

Your information may be used to:

  • Process reservations
  • Confirm travel arrangements
  • Communicate regarding your booking
  • Send invoices and payment reminders
  • Provide customer support
  • Arrange travel insurance
  • Share travel updates and important trip information
  • Respond to questions or requests
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send newsletters, promotions, and special travel offers (you may opt out at any time)

3. Payment Information

The Grand Experience Travel LLC does not store your complete credit or debit card information on our servers.

Payments are processed securely through trusted third-party payment providers, including but not limited to WeTravel and other authorized payment processors. These providers maintain their own privacy and security practices.

4. Sharing Your Information

We only share your information when necessary to provide travel services.

Your information may be shared with:

  • Cruise lines
  • Airlines
  • Hotels
  • Tour operators
  • Transportation providers
  • Travel insurance companies
  • Payment processors
  • Government agencies when required by law
  • Service providers assisting with our business operations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Email Communications

By providing your email address, you consent to receive communications from The Grand Experience Travel LLC regarding:

  • Reservations
  • Payment reminders
  • Travel updates
  • Marketing promotions
  • Special offers
  • Newsletters

You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Please note that transactional emails related to your reservation may still be sent even if you opt out of marketing communications.

6. SMS/Text Messaging

If you provide your mobile phone number, you consent to receive text messages related to:

  • Reservation updates
  • Payment reminders
  • Trip notifications
  • Emergency travel communications

Message and data rates may apply based on your wireless carrier.

You may opt out of text messages by replying STOP at any time, except where messages are necessary to complete your travel arrangements.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember your preferences
  • Analyze website traffic
  • Measure marketing effectiveness
  • Enhance your browsing experience

You may disable cookies through your web browser; however, doing so may limit certain website functionality.

8. Data Security

The Grand Experience Travel LLC takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Retention of Information

We retain personal information only as long as necessary to:

  • Complete your travel arrangements
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements
  • Maintain accurate business records

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

11. Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

12. Third-Party Websites

Our website may contain links to third-party websites, including booking platforms, travel suppliers, social media platforms, and payment providers.

The Grand Experience Travel LLC is not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

The Grand Experience Travel LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting to our website. The "Effective Date" at the top of this policy will indicate when the latest revisions were made.

Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

The Grand Experience Travel LLC

📧 Email: info@thegrandexperiencetravel.com

🌐 Website: www.thegrandexperiencetravel.com

📍 Dayton, Ohio, USA

Acknowledgment

By using this website, submitting a reservation, joining our mailing list, or purchasing travel services from The Grand Experience Travel LLC, you acknowledge that you have read, understood, and agree to this Privacy Policy.